@prefix skos: <http://www.w3.org/2004/02/skos/core#> .
@prefix zbwext: <http://zbw.eu/namespaces/zbw-extensions/> .
@prefix rdfs: <http://www.w3.org/2000/01/rdf-schema#> .
@prefix gnd: <https://d-nb.info/gnd/> .
@prefix ns0: <http://purl.org/ontology/gbv/> .
@prefix wd: <http://www.wikidata.org/entity/> .
@prefix dc: <http://purl.org/dc/terms/> .
@prefix owl: <http://www.w3.org/2002/07/owl#> .
@prefix void: <http://rdfs.org/ns/void#> .

<http://zbw.eu/stw/thsys/70459>
  a skos:Concept, zbwext:Thsys ;
  rdfs:label "Distribution"@de, "Distribution"@en, "B.07.05  Distribution"@de, "B.07.05  Distribution"@en ;
  skos:prefLabel "B.07.05  Distribution"@de, "B.07.05  Distribution"@en ;
  skos:notation "B.07.05" ;
  skos:narrower <http://zbw.eu/stw/descriptor/19541-6> .

<http://zbw.eu/stw/descriptor/12780-2>
  rdfs:label "Telefonmarketing"@de, "Direktwerbung"@de, "Direct marketing"@en, "Dialogmarketing"@de, "Direct mailing"@en, "Direktmarketing"@de, "Direct advertising"@en, "Personalisierte Werbung"@de, "Direct-to-consumer advertising"@en, "Personalized advertising"@en, "Direct mail"@en ;
  skos:prefLabel "Direktmarketing"@de, "Direct marketing"@en ;
  a zbwext:Descriptor, skos:Concept ;
  skos:related <http://zbw.eu/stw/descriptor/19541-6> .

<http://zbw.eu/stw/descriptor/12786-4>
  rdfs:label "Retourenmanagement"@de, "Customer service"@en, "Kundenbetreuung"@de, "Kundendienst"@de, "Post-purchase marketing"@en, "Returns management"@en, "Kunden-Hotline"@de, "Kundenservice"@de, "Technischer Kundendienst"@de, "After-sales service"@en, "Nachkaufmarketing"@de, "After-Sales-Management"@de ;
  a zbwext:Descriptor, skos:Concept ;
  skos:related <http://zbw.eu/stw/descriptor/19541-6> ;
  skos:prefLabel "Customer service"@en, "Kundenservice"@de .

skos:broader
  rdfs:subPropertyOf skos:broaderTransitive ;
  skos:definition "Relates a concept to a concept that is more general in meaning."@en ;
  rdfs:comment "Broader concepts are typically rendered as parents in a concept hierarchy (tree)."@en ;
  rdfs:label "has broader"@en .

<http://zbw.eu/stw/thsys/70876>
  skos:prefLabel "W.21  Business Services"@en, "W.21  Unternehmensdienstleistungen"@de ;
  skos:notation "W.21" ;
  a zbwext:Thsys, skos:Concept ;
  rdfs:label "W.21  Business Services"@en, "Business Services"@en, "W.21  Unternehmensdienstleistungen"@de, "Unternehmensdienstleistungen"@de ;
  skos:narrower <http://zbw.eu/stw/descriptor/19541-6> .

skos:altLabel
  rdfs:subPropertyOf rdfs:label ;
  skos:definition "An alternative lexical label for a resource."@en ;
  rdfs:comment "skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties."@en, "The range of skos:altLabel is the class of RDF plain literals."@en ;
  rdfs:label "alternative label"@en .

<http://dbpedia.org/resource/Call_centre>
  rdfs:label "Callcenter"@de, "Call centre"@en ;
  skos:prefLabel "Callcenter"@de, "Call centre"@en ;
  skos:exactMatch <http://zbw.eu/stw/descriptor/19541-6> .

skos:prefLabel
  rdfs:subPropertyOf rdfs:label ;
  skos:definition "The preferred lexical label for a resource, in a given language."@en ;
  rdfs:comment """skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise
      disjoint properties."""@en, "The range of skos:prefLabel is the class of RDF plain literals."@en, "A resource has no more than one value of skos:prefLabel per language tag."@en ;
  rdfs:label "preferred label"@en .

skos:exactMatch
  rdfs:subPropertyOf skos:closeMatch ;
  skos:definition "skos:exactMatch is used to link two concepts, indicating a high degree of confidence that the concepts can be used interchangeably across a wide range of information retrieval applications. skos:exactMatch is a transitive property, and is a sub-property of skos:closeMatch."@en ;
  rdfs:comment "skos:exactMatch is disjoint with each of the properties skos:broadMatch and skos:relatedMatch."@en ;
  rdfs:label "has exact match"@en .

<https://data.gesis.org/thesoz/concept_10065739>
  rdfs:label "call center"@en, "Call Center"@de ;
  skos:prefLabel "call center"@en, "Call Center"@de ;
  skos:exactMatch <http://zbw.eu/stw/descriptor/19541-6> .

gnd:4456666-9
  rdfs:label "Call Center"@de, "Call-Center"@de, "Communication Center"@de, "Telefonzentrale"@de, "Callcenter"@de ;
  skos:prefLabel "Callcenter"@de ;
  skos:exactMatch <http://zbw.eu/stw/descriptor/19541-6> .

skos:related
  rdfs:subPropertyOf skos:semanticRelation ;
  skos:definition "Relates a concept to a concept with which there is an associative semantic relationship."@en ;
  rdfs:comment "skos:related is disjoint with skos:broaderTransitive"@en ;
  rdfs:label "has related"@en .

<http://zbw.eu/stw/descriptor/19541-6>
  skos:prefLabel "Callcenter"@de, "Call centre"@en ;
  skos:broader <http://zbw.eu/stw/thsys/70459>, <http://zbw.eu/stw/thsys/70876> ;
  skos:related <http://zbw.eu/stw/descriptor/12786-4>, <http://zbw.eu/stw/descriptor/12780-2> ;
  ns0:gvkppn "091353378" ;
  rdfs:label "Callcenter"@de, "Call centre"@en, "Call center"@en ;
  skos:exactMatch gnd:4456666-9, <http://dbpedia.org/resource/Call_centre>, wd:Q476796, <https://data.gesis.org/thesoz/concept_10065739> ;
  dc:isPartOf <http://zbw.eu/stw> ;
  skos:inScheme <http://zbw.eu/stw> ;
  skos:altLabel "Call center"@en ;
  a skos:Concept, zbwext:Descriptor .

skos:inScheme
  skos:definition "Relates a resource (for example a concept) to a concept scheme in which it is included."@en ;
  rdfs:label "is in scheme"@en .

zbwext:Descriptor
  rdfs:label "Descriptor"@en ;
  a owl:Class .

wd:Q476796
  rdfs:label "Consumer Interaction Center"@de, "Customer-Care-Center"@de, "contact center"@en, "call center"@en, "Call-Center"@de, "Callcenter"@de ;
  skos:prefLabel "call center"@en, "Callcenter"@de ;
  skos:exactMatch <http://zbw.eu/stw/descriptor/19541-6> .

<http://zbw.eu/stw>
  rdfs:label "Standard-Thesaurus Wirtschaft"@de, "STW Thesaurus for Economics"@en ;
  skos:prefLabel "Standard-Thesaurus Wirtschaft"@de, "STW Thesaurus for Economics"@en ;
  a void:Dataset, skos:ConceptScheme .

skos:Concept
  rdfs:label "Concept"@en ;
  a owl:Class .