@prefix skos: <http://www.w3.org/2004/02/skos/core#> .
@prefix rdfs: <http://www.w3.org/2000/01/rdf-schema#> .
@prefix zbwext: <http://zbw.eu/namespaces/zbw-extensions/> .
@prefix wd: <http://www.wikidata.org/entity/> .
@prefix gnd: <https://d-nb.info/gnd/> .
@prefix ns0: <http://purl.org/ontology/gbv/> .
@prefix dc: <http://purl.org/dc/terms/> .
@prefix owl: <http://www.w3.org/2002/07/owl#> .
@prefix void: <http://rdfs.org/ns/void#> .

skos:narrowMatch
  rdfs:subPropertyOf skos:narrower, skos:mappingRelation ;
  skos:definition "skos:narrowMatch is used to state a hierarchical mapping link between two conceptual resources in different concept schemes."@en ;
  rdfs:label "has narrower match"@en .

<http://zbw.eu/stw/descriptor/18101-4>
  rdfs:label "Services marketing"@en, "Dienstleistungsmarketing"@de ;
  skos:prefLabel "Services marketing"@en, "Dienstleistungsmarketing"@de ;
  a zbwext:Descriptor, skos:Concept ;
  skos:related <http://zbw.eu/stw/descriptor/18821-5> .

wd:Q1221081
  rdfs:label "service quality"@en, "Service-Qualität"@de, "Potenzialqualität"@de, "Dienstleistungsqualität"@de, "Servicequalität"@de ;
  skos:prefLabel "service quality"@en, "Dienstleistungsqualität"@de ;
  skos:exactMatch <http://zbw.eu/stw/descriptor/18821-5> .

<http://zbw.eu/stw/descriptor/12713-3>
  rdfs:label "TQM"@en, "Business excellence model"@en, "Materialprüfung"@de, "QFD (Quality function deployment)"@en, "Ausschußkontrolle"@de, "Quality assurance"@en, "Qualitätsüberwachung"@de, "Total quality management"@en, "Quality function deployment"@en, "Ausschusskontrolle"@de, "Six Sigma"@en, "Computer-aided quality assurance"@en, "Computergestützte Qualitätssicherung"@de, "Qualitätsmanagement"@de, "EFQM excellence model"@en, "Baldrige criteria"@en, "Quality management"@en, "Gütesicherung"@de, "Qualitätskontrolle"@de, "CAQ"@en, "Qualitätssicherung"@de, "Qualitätswesen"@de, "Werkstoffprüfung"@de, "Qualitätswirtschaft"@de ;
  skos:prefLabel "Qualitätsmanagement"@de, "Quality management"@en ;
  a skos:Concept, zbwext:Descriptor ;
  skos:narrower <http://zbw.eu/stw/descriptor/18821-5> .

skos:broader
  rdfs:subPropertyOf skos:broaderTransitive ;
  skos:definition "Relates a concept to a concept that is more general in meaning."@en ;
  rdfs:comment "Broader concepts are typically rendered as parents in a concept hierarchy (tree)."@en ;
  rdfs:label "has broader"@en .

<http://zbw.eu/stw/descriptor/12809-4>
  rdfs:label "Produktqualität"@de, "Product quality"@en, "Qualität von Produkten"@de ;
  skos:prefLabel "Produktqualität"@de, "Product quality"@en ;
  a zbwext:Descriptor, skos:Concept ;
  skos:related <http://zbw.eu/stw/descriptor/18821-5> .

zbwext:altLabelRelated
  skos:definition """Lexical label for a related term which is
    not defined as a separate concept. Intended for use with
    skos:Concept, instead of using skos:altLabel."""@en ;
  rdfs:label "altLabelRelated"@en .

<http://zbw.eu/stw/descriptor/18821-5>
  skos:altLabel "Testkäufer"@de, "Mystery shopping"@en, "Testkäufe"@de, "Qualität von Dienstleistungen"@de, "Testkauf"@de, "Servicequalität"@de ;
  skos:narrowMatch gnd:4214891-1 ;
  rdfs:label "Testkäufer"@de, "Servicequalität"@de, "Servicegrad"@de, "Qualität von Dienstleistungen"@de, "Dienstleistungsqualität"@de, "Testkäufe"@de, "Service level"@en, "Mystery shopping"@en, "Testkauf"@de, "Service quality"@en ;
  skos:broader <http://zbw.eu/stw/descriptor/12713-3>, <http://zbw.eu/stw/descriptor/30113-4>, <http://zbw.eu/stw/thsys/70958> ;
  skos:prefLabel "Dienstleistungsqualität"@de, "Service quality"@en ;
  a zbwext:Descriptor, skos:Concept ;
  ns0:gvkppn "09135496X" ;
  skos:inScheme <http://zbw.eu/stw> ;
  dc:isPartOf <http://zbw.eu/stw> ;
  skos:related <http://zbw.eu/stw/descriptor/18101-4>, <http://zbw.eu/stw/descriptor/12809-4>, <http://zbw.eu/stw/descriptor/13488-0> ;
  skos:exactMatch wd:Q1221081, <http://dbpedia.org/resource/Service_quality> ;
  zbwext:altLabelRelated "Servicegrad"@de, "Service level"@en .

skos:altLabel
  rdfs:subPropertyOf rdfs:label ;
  skos:definition "An alternative lexical label for a resource."@en ;
  rdfs:comment "skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties."@en, "The range of skos:altLabel is the class of RDF plain literals."@en ;
  rdfs:label "alternative label"@en .

<http://zbw.eu/stw/descriptor/13488-0>
  rdfs:label "Trading hours"@en, "Ladenschluss"@de, "Ladenöffnungszeit"@de, "Ladenschlussgesetz"@de, "Öffnungszeit"@de, "Ladenschlußgesetz"@de, "Ladenschluß"@de, "Opening hours"@en, "Shopping hours"@en ;
  skos:prefLabel "Öffnungszeit"@de, "Opening hours"@en ;
  a skos:Concept, zbwext:Descriptor ;
  skos:related <http://zbw.eu/stw/descriptor/18821-5> .

skos:prefLabel
  rdfs:subPropertyOf rdfs:label ;
  skos:definition "The preferred lexical label for a resource, in a given language."@en ;
  rdfs:comment """skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise
      disjoint properties."""@en, "The range of skos:prefLabel is the class of RDF plain literals."@en, "A resource has no more than one value of skos:prefLabel per language tag."@en ;
  rdfs:label "preferred label"@en .

skos:exactMatch
  rdfs:subPropertyOf skos:closeMatch ;
  skos:definition "skos:exactMatch is used to link two concepts, indicating a high degree of confidence that the concepts can be used interchangeably across a wide range of information retrieval applications. skos:exactMatch is a transitive property, and is a sub-property of skos:closeMatch."@en ;
  rdfs:comment "skos:exactMatch is disjoint with each of the properties skos:broadMatch and skos:relatedMatch."@en ;
  rdfs:label "has exact match"@en .

<http://zbw.eu/stw/thsys/70958>
  rdfs:label "W.09  Service industries"@en, "Dienstleistungen"@de, "Service industries"@en, "W.09  Dienstleistungen"@de ;
  a skos:Concept, zbwext:Thsys ;
  skos:narrower <http://zbw.eu/stw/descriptor/18821-5> ;
  skos:prefLabel "W.09  Dienstleistungen"@de, "W.09  Service industries"@en ;
  skos:notation "W.09" .

<http://dbpedia.org/resource/Service_quality>
  rdfs:label "Service quality"@en, "Dienstleistungsqualität"@de ;
  skos:prefLabel "Service quality"@en, "Dienstleistungsqualität"@de ;
  skos:exactMatch <http://zbw.eu/stw/descriptor/18821-5> .

<http://zbw.eu/stw/descriptor/30113-4>
  rdfs:label "Qualität"@de, "Quality"@en ;
  skos:prefLabel "Qualität"@de, "Quality"@en ;
  a zbwext:Descriptor, skos:Concept ;
  skos:narrower <http://zbw.eu/stw/descriptor/18821-5> .

skos:related
  rdfs:subPropertyOf skos:semanticRelation ;
  skos:definition "Relates a concept to a concept with which there is an associative semantic relationship."@en ;
  rdfs:comment "skos:related is disjoint with skos:broaderTransitive"@en ;
  rdfs:label "has related"@en .

gnd:4214891-1
  rdfs:label "Kontrollkauf"@de, "Phantomkauf"@de, "Kauftest"@de, "Einkaufstest"@de, "Testkauf"@de ;
  skos:prefLabel "Testkauf"@de ;
  skos:broadMatch <http://zbw.eu/stw/descriptor/18821-5> .

skos:inScheme
  skos:definition "Relates a resource (for example a concept) to a concept scheme in which it is included."@en ;
  rdfs:label "is in scheme"@en .

zbwext:Descriptor
  rdfs:label "Descriptor"@en ;
  a owl:Class .

<http://zbw.eu/stw>
  rdfs:label "Standard-Thesaurus Wirtschaft"@de, "STW Thesaurus for Economics"@en ;
  skos:prefLabel "Standard-Thesaurus Wirtschaft"@de, "STW Thesaurus for Economics"@en ;
  a void:Dataset, skos:ConceptScheme .

skos:Concept
  rdfs:label "Concept"@en ;
  a owl:Class .

