switching barriers
label: switching cost
label: Switching Barriers @de
label: Switching Costs @de
label: Switching cost @de
label: Wechselkosten @de

Consumer Switching Costs
label: Wechselkosten @de

has broader
sub property of: broaderTransitive
definition: Relates a concept to a concept that is more general in meaning.
comment: Broader concepts are typically rendered as parents in a concept hierarchy (tree).

Consumer behaviour
type: Thsys
type: Concept
narrower: Switching behaviour
label: N.07.02 Consumer behaviour
label: N.07.02 Konsumentenpsychologie @de
label: Konsumentenpsychologie @de
notation: N.07.02

alternative label
sub property of: label
definition: An alternative lexical label for a resource.
comment: skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties.
comment: The range of skos:altLabel is the class of RDF plain literals.

Vendor lock-in
type: Descriptor
label: Anbinde-Effekt @de
label: Customer lock-in
label: Lock-in-Effekt @de
label: Sperreffekt @de
label: Proprietary lock-in
label: Lock-in effect
type: Concept
related: Switching behaviour

Switching barriers
label: Wechselkosten @de

preferred label
sub property of: label
definition: The preferred lexical label for a resource, in a given language.
comment: skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties.
comment: The range of skos:prefLabel is the class of RDF plain literals.
comment: A resource has no more than one value of skos:prefLabel per language tag.

Consumer behavior
type: Descriptor
label: Konsumentenpsychologie @de
label: Verbraucherforschung @de
label: Consumer research
label: Konsumentenverhalten @de
label: Verbraucherverhalten @de
label: Konsumentenforschung @de
label: Verbraucherbefragung @de
label: Konsumverhalten @de
label: Consumer behaviour
label: Buying behavior
label: Kaufverhalten @de
label: Buying behaviour
narrower: Switching behaviour
type: Concept

has exact match
sub property of: closeMatch
definition: skos:exactMatch is used to link two concepts, indicating a high degree of confidence that the concepts can be used interchangeably across a wide range of information retrieval applications. skos:exactMatch is a transitive property, and is a sub-property of skos:closeMatch.
comment: skos:exactMatch is disjoint with each of the properties skos:broadMatch and skos:relatedMatch.

has related
sub property of: semanticRelation
definition: Relates a concept to a concept with which there is an associative semantic relationship.
comment: skos:related is disjoint with skos:broaderTransitive

is in scheme
definition: Relates a resource (for example a concept) to a concept scheme in which it is included.

Descriptor
type: Class

Customer recovery
type: Concept
preferred label: Kundenrückgewinnung @de
type: Descriptor
label: Kundenabwanderung @de
label: Churn management
label: Customer churn
related: Switching behaviour

Switching behaviour
type: Concept
preferred label: Wechselverhalten @de
related: Transaction costs
related: Customer recovery
related: Vendor lock-in
type: Descriptor
label: Switching barriers
label: Wechselkosten @de
label: Switching costs
broader: Consumer behaviour
broader: Consumer behavior
is part of: STW Thesaurus for Economics
gvkppn: 091419573
is in scheme: STW Thesaurus for Economics

Transaction costs
type: Descriptor
label: Transaktionskosten @de
label: Transaktionsökonomik @de
label: Transaction cost economics
type: Concept
related: Switching behaviour

STW Thesaurus for Economics
type: Dataset
label: Standard-Thesaurus Wirtschaft @de
type: ConceptScheme

Concept
type: Class