Service <Kundendienst>
Anwenderservice
Kundenservice
Kundendienst
B.07.04 Marketingkommunikation
Marketingkommunikation
Marketing communications
B.07.04 Marketing communications
Marketingstrategie
Marketingpolitik
Market-orientated perspective
Marktorientierte Unternehmensführung
Marketing management
Marketing-Kommunikation
Marketing implementation
Marketing mix
Kommunikationspolitik im Marketing
Marketingmanagement
Marketingkonzeption
Marketing strategy
Marketingplanung
skos:closeMatch is used to link two concepts that are sufficiently similar that they can be used interchangeably in some information retrieval applications. In order to avoid the possibility of "compound errors" when combining mappings across more than two concept schemes, skos:closeMatch is not declared to be a transitive property.
has close match
skos:exactMatch is used to link two concepts, indicating a high degree of confidence that the concepts can be used interchangeably across a wide range of information retrieval applications. skos:exactMatch is a transitive property, and is a sub-property of skos:closeMatch.
skos:exactMatch is disjoint with each of the properties skos:broadMatch and skos:relatedMatch.
has exact match
Standard-Thesaurus Wirtschaft
STW Thesaurus for Economics
Kundenberatung
Kundenpflege
Kunde / Betreuung
Kundenbetreuung
after-sales service
Descriptor
Complaint management
Beschwerdemanagement
Customer complaints
Reklamation
Consumer complaints
Kundenschulung
Kunde / Schulung
Käuferschulung
After-Sales-Service
After-Sales-Marketing
Nachkaufmarketing
After-Sales-Management
Relates a concept to a concept that is more specific in meaning.
Narrower concepts are typically rendered as children in a concept hierarchy (tree).
has narrower
skos:narrowMatch is used to state a hierarchical mapping link between two conceptual resources in different concept schemes.
has narrower match
The preferred lexical label for a resource, in a given language.
skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties.
The range of skos:prefLabel is the class of RDF plain literals.
A resource has no more than one value of skos:prefLabel per language tag.
preferred label
Callcenter
Call centre
Call center
Service Level
Kundendienst / Servicegrad
Servicegrad
Relates a resource (for example a concept) to a concept scheme in which it is included.
is in scheme
Servicepolitik
Teleservice
Retoure
Retouren
Retourware
Rücksendung
Rückware
Rücklieferung
Relates a concept to a concept that is more general in meaning.
Broader concepts are typically rendered as parents in a concept hierarchy (tree).
has broader
skos:broadMatch is used to state a hierarchical mapping link between two conceptual resources in different concept schemes.
has broader match
customer support
customer care
Customer service
customer service
שירות לקוחות
Customer Service
Customer Services
Concept
Preisbegründung
Preis / Begründung
Kundenanfrage
Kunde / Anfrage
An alternative lexical label for a resource.
The range of skos:altLabel is the class of RDF plain literals.
alternative label
returns management
Retourenmanagement
Technischer Kundendienst
After Sales Management
after-sales service department
aftersales service
after-sales management
aftersales management
Relates a concept to a concept with which there is an associative semantic relationship.
skos:related is disjoint with skos:broaderTransitive
has related
skos:relatedMatch is used to state an associative mapping link between two conceptual resources in different concept schemes.
has related match
Mobiler Kundendienst
After-sales service
Returns management
Post-purchase marketing
Kunden-Hotline
Remote Service