Kundenzufriedenheit
Customer satisfaction
customer relationship management
Kundenbeziehungen
clients
customer relations
customers
Kundschaft
Management der Kundenbeziehungen
clientele
customer management
Kundenmanagement
customer satisfaction
CRM
Kundenverwaltung
Concept
skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties.
The range of skos:altLabel is the class of RDF plain literals.
alternative label
An alternative lexical label for a resource.
Broader concepts are typically rendered as parents in a concept hierarchy (tree).
has broader
Relates a concept to a concept that is more general in meaning.
has close match
skos:closeMatch is used to link two concepts that are sufficiently similar that they can be used interchangeably in some information retrieval applications. In order to avoid the possibility of "compound errors" when combining mappings across more than two concept schemes, skos:closeMatch is not declared to be a transitive property.
skos:exactMatch is disjoint with each of the properties skos:broadMatch and skos:relatedMatch.
has exact match
skos:exactMatch is used to link two concepts, indicating a high degree of confidence that the concepts can be used interchangeably across a wide range of information retrieval applications. skos:exactMatch is a transitive property, and is a sub-property of skos:closeMatch.
is in scheme
Relates a resource (for example a concept) to a concept scheme in which it is included.
The range of skos:prefLabel is the class of RDF plain literals.
A resource has no more than one value of skos:prefLabel per language tag.
preferred label
The preferred lexical label for a resource, in a given language.
skos:related is disjoint with skos:broaderTransitive
has related
Relates a concept to a concept with which there is an associative semantic relationship.
CSAT
Descriptor
Standard-Thesaurus Wirtschaft
STW Thesaurus for Economics
Käuferzufriedenheit
Verbraucherzufriedenheit
Satisfaction
Wohlergehen
Glück
Lebenszufriedenheit
Zufriedenheit
Wohlbefinden
Life satisfaction
Well-being
Happiness
Wellbeing
Kundenbindung
Customer loyalty
Kundenloyalität
Customer retention
Kundentreue
Loyalität von Kunden
Word of mouth
Viral marketing
Empfehlungsmarketing
Virales Marketing
Referral marketing
Mundpropaganda
Consumer journey
Customer experience
Consumer experience
Customer journey
Kundenerfahrung
Marketingmanagement
Marketing management
B.07.01 Marketing management
B.07.01 Marketingmanagement
Consumer behaviour
N.07.02 Consumer behaviour
N.07.02 Konsumentenpsychologie
Konsumentenpsychologie
Konsument / Zufriedenheit
Konsumentenzufriedenheit
Kunde / Zufriedenheit
Verbraucher / Zufriedenheit