HELP WITH USING RESEARCH GUIDE ECONDESK
Sending a question to research Guide EconDesk
Please choose on the Research Guide EconDesk page the medium for your question:
E-mail: Send a question by e-mail.
Chat: Ask a question in our chat.
Phone: Call us.
In person: Make an appointment for an individual introduction to literature search. We advise you in the ZBW in Hamburg or Kiel on the search for literature about your topic from economics.
Filling in the Form
Why haven’t I got an answer?
Answers will be e-mailed to you within 48 hours from Monday to Friday (chat transcripts will also be e-mailed to you). Unfortunately, some e-mail services interpret e-mails from Research Guide EconDesk as spam and sort them into the spam folders of mailboxes automatically. If you do not receive a confirmation mail for your question immediately after sending it, and if you do not receive an answer from Research Guide EconDesk within 48 hours from Monday to Friday, please check the spam folder of your e-mail account or call us. (+49-431-8814-555)